Targeted at small to medium sized organisations, the IYSS™ product fromThe Gosling Group fulfils this requirement quickly and easily, making it
Questionnaire Engine" -
technology (patent
pending)
- internet based
- 21 questions only
- completed in less than 5
minutes
- filters out an interviewee's
emotional responses
- all inputs 100% anonymous
- enables the interviewee to
send anonymous feedback
to the organisation
- each interviewee receives an
immediate assessment of
their own inputs
- enables the interviewee to
benchmark the supplier
- quick and easy to complete
- own questions easily
integrated
- can be completed in less
than 5 minutes
- defines logon methodolgy
for questionnaire
- total number of customer
reponses easily displayed
- both company and industry
reports available
- enables easy Benchmarking
of the results
hours
- gives unambiguous value
for Customer Satisfaction
- gives a statistical summary
for each topic
- topic reports are jargon free
- recommended next step
actions clearly defined
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